1. Introduction
Djeric Legal (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By engaging our services or using our website at djericlegal.com.au, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Identity information: name, date of birth, and identification documents where required for legal matters.
- Contact information: email address, phone number, and postal address.
- Matter-related information: details you provide in connection with your legal matter, including financial, property, and family information.
- Website usage data: IP address, browser type, pages visited, and referring URLs collected automatically when you visit our website.
- Communications: records of correspondence, enquiries submitted via our contact form, and meeting notes.
3. How We Use Your Information
We use your personal information to:
- Provide legal services and advice to you.
- Communicate with you about your matter or enquiry.
- Comply with our legal and professional obligations, including anti-money laundering and identity verification requirements.
- Improve our website and services.
- Send you relevant legal updates or newsletters where you have consented.
4. Disclosure of Your Information
We do not sell or trade your personal information. We may disclose your information to:
- Third parties directly involved in your legal matter (e.g. courts, opposing parties, barristers, or settlement agents).
- Government agencies or regulatory bodies where required by law.
- Our professional indemnity insurer or legal advisors where necessary.
- Service providers who assist us in operating our practice (e.g. cloud storage, document management), subject to confidentiality obligations.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our systems use industry-standard security measures including encrypted communications and secure document storage. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Retention of Information
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law or our professional obligations. Legal files are generally retained for a minimum of seven (7) years after the conclusion of a matter.
7. Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, incomplete, or out of date. To make such a request, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with the APPs.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.
9. Complaints
If you believe we have breached your privacy, please contact us in the first instance so we can attempt to resolve your concern. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website. We encourage you to review this policy periodically.
11. Contact Us
For any privacy-related enquiries, please contact: